Privacy Policy

Fairy Wise Privacy Policy

Last Updated: February 3, 2025

Welcome to Fairy Wise ("Company," "we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fairywise.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

1. Information We Collect

We may collect information about you in various ways. The information we may collect on the Site includes:

1.1 Personal Data

Personally identifiable information, such as your name, email address, phone number, and demographic information (such as your age, gender, and location) that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and email correspondence.

1.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

1.3 Financial Data

Financial information, such as credit card numbers and billing information, that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store limited financial information securely.

1.4 Third-Party Data

Information from third parties, such as social media sites, if you connect your account with them.

2. How We Use Your Information

We use the information we collect about you or that you provide to us for a variety of purposes, including:

• To provide, operate, and maintain our Site and services.
• To process transactions and send you related information.
• To improve and personalize your experience on our Site.
• To send promotional communications, such as newsletters, marketing emails, and other information.
• To communicate with you about account activity, customer support, and service updates.
• To comply with legal obligations.

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information.
• For Business Transfers: If we sell or transfer all or a portion of our business or assets, your information may be transferred as part of that transaction.
• To Comply with Legal Obligations: We may share your information to comply with applicable laws, regulations, or legal processes.
• With Your Consent: We may share your information with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other technologies to help customize the Site and improve your experience. For detailed information on how we use these technologies, please refer to our Cookie Policy.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your personal information.
• The right to data portability.
• The right to opt-out of marketing communications.
• The right to file a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at help@fairywise.com.

7. Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before providing any information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fairy Wise
help@fairywise.com

Thank you for trusting Fairy Wise with your information. We are committed to protecting your privacy.